Appointment & Cancellation Policy
At Pretty Eyebrows Salon, we value your time and ours. To ensure smooth scheduling for all clients, we’ve established the following policy:
• Free Cancellation: You may cancel or reschedule your appointment at no charge if done at least 24 hours before your scheduled time.
• Late Cancellation: Cancellations made less than 24 hours before the appointment will incur a fee of 50% of the scheduled service cost.
• No-Show: Failure to show up without prior notice will also result in a 50% charge of the service fee.
Please call or email us to adjust your appointment. We appreciate your understanding as this allows us to accommodate other clients effectively.
Late Arrival Policy
We strive to provide every client with the full attention they deserve. To keep our schedule on track:
• Please arrive on time for your appointment.
• If you arrive more than 15 minutes late, we may need to shorten your service to avoid delaying other clients, or reschedule your appointment entirely, depending on availability.
• Late arrivals may still be charged the full service fee if the appointment cannot be completed as planned.
We recommend arriving a few minutes early to ensure a relaxed and complete experience. Thank you for helping us maintain a seamless flow for everyone!
Waiver Notice – Pretty Eyes (All Locations)
• By receiving waxing or tinting services at any Pretty Eyes location, you understand that these treatments may cause skin sensitivity or reactions. If you have sensitive skin, allergies, or any medical conditions, we recommend consulting your doctor before your appointment.
• Pretty Eyes and our beauty professionals are not responsible for any allergic reactions, irritation, or undesired results. Any corrections needed will be at your own expense.
• Clients under 16 must have a parent or guardian present during the service.
• By proceeding with your appointment, you acknowledge and accept these conditions.